Privacy Policy

Privacy Policy

Last updated: February 1, 2026

Information We Collect

We collect information you provide directly to us when you create an account, set up a space, add members, or contact us for support. This includes names, email addresses, phone numbers, and business information. We also collect attendance data, payment records, and usage analytics to provide and improve our services.

How We Use Your Information

We use the information we collect to provide, maintain, and improve the Fitbord platform, process transactions, send notifications you have opted into, and communicate with you about your account. We do not sell your personal information to third parties.

Data Storage & Security

Your data is stored on secure servers with encrypted connections. We implement industry-standard security measures including secure login sessions, role-based access control, and regular data backups. Access to personal data is restricted to authorized personnel only.

Third-Party Services

We use third-party services for payment processing (Chariow), email delivery (Mailzeet), and messaging (WhatsApp Business API). These providers have their own privacy policies and we encourage you to review them.

Your Rights

You have the right to access, update, or delete your personal information at any time. Space owners can export their data or request account deletion by contacting [email protected]. We will respond to all requests within 30 days.

Cookies

We use essential cookies to maintain your login session and preferences. We do not use third-party tracking cookies or sell cookie data. You can configure cookie preferences in your browser settings.

Contact Us

If you have questions about this privacy policy or our data practices, contact us at [email protected].